Welcome to “skillhie.com” We, Quesite Services OPC Private Limited, registered under the Companies Act 2018 and having its registered office at “113 SP Saheb Nagar Kalan, Vanasthalipuram, Hyderabad – 500060, Telangana”,
hereinafter referred to as the “Company” (where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators permitted successors and assigns).
b. “You”, “Your”, “Yourself”, “User”, shall mean and refer to natural and legal individuals who use the Platform and who is competent to enter into binding contracts, as per Indian laws.
d. “Third Parties” refer to any Application, Company or individual apart from the User, and the creator of this Platform. It shall include such payment gateways as partnered by the Company.
e. The term “Platform” refers to the Website/Domain created by the Company which provides the Client to avail services of the Company thru the use of the platform.
f. The term “User” refers to the individuals who will be using the platform to post their teachings and the individuals who are using the platform to learn from the videos that have been uploaded.
g. The headings of each section in these Terms are only for the purpose of organizing the various provisions under these Terms in an orderly manner and shall not be used by either Party to interpret the provisions contained herein in any manner. Further, it is specifically agreed to by the Parties that the headings shall have no legal or contractual value.
i. The User unequivocally agrees that these Terms and the aforementioned Policy constitute a legally binding agreement between the User and the Company, and that the User shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by the Platform, and that the same shall be deemed to be incorporated into these Terms, and shall be treated as part and parcel of the same. The User acknowledges and agrees that no signature or express act is required to make these Terms and the Policy binding on the User and that the User’s act of visiting any part of the Platform constitutes the User’s full and final acceptance of these Terms and the aforementioned Policy.
j. The Company reserves the sole and exclusive right to amend or modify these Terms without any prior permission or intimation to the User, and the User expressly agrees that any such amendments or modifications shall come into effect immediately. The User has a duty to periodically check the terms and stay updated on its requirements. If the User continues to use the Platform following such a change, the User will be deemed to have consented to any and all amendments/modifications made to the Terms. In so far as the User complies with these Terms, it is granted a personal, non-exclusive, non-transferable, revocable, limited privilege to access and use the Platform and the Services. If the User does not adhere to the changes, You must stop using the Services at once. Your continued use of the Services will signify your acceptance of the changed terms.
REGISTRATION a. Registration is mandatory for all Users in order to use the platform or even view the services online.
b. The Users are also provided with an option to link their Facebook/Google accounts with the Platform at the time of their registration in order to smoothen the process of registration.
c. Registration for this Platform is available for all age groups, barring those “Incompetent to Contract” which inter alia include insolvents with an exception to Minors.
d. Further, at any time during Your use of this Platform, including but not limited to the time of registration, You are solely responsible for protecting the confidentiality of Your Username and password, and any activity under the account shall be deemed to have been done by You. In the case that you provide us with false and/or inaccurate details or we have reason to believe you have done so, we hold the right to permanently suspend your account.
e. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions. You will immediately notify us of any hereinbelow use of your account.
PLATFORM OVERVIEW The platform operates under the domain name of “www.skillhie.com”. The platform is a market-place for everyone who has the knowledge to share or a skill to teach, to coach inspired individuals wanting to learn, To provide users placement assistance. Learning should never cease to be part of life. Hence, we aspire to have teachers come host courses on our platform and coach a generation of learners. We at Skillhie, believe that teaching is not meant only for conventional teachers, but in the idea that anyone and everyone can teach (and learn).
ELIGIBILITY The Users further represent that they will comply with this Agreement and all applicable local, state, national and international laws, rules, and regulations. Users may not use the Platform if they are not competent to contract or are disqualified from doing so by any other applicable law, rule, or regulation currently in force.
CONTENT All text, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music, and artwork (collectively, ‘Content’), is generated/provided by Platform and the Platform have control over it and assures a reasonable quality, the accuracy, integrity, or genuineness of products sold on the Platform.
All the Content displayed on the Platform is subject to copyright and shall not be reused by any party (or a third party) without the prior written consent of the Company and the copyright owner.
The Users are solely responsible for the integrity, authenticity, quality, and genuineness of the feedback and comments by Users can be made via the Platform, the Platform bears no liability whatsoever for any feedback or comments made by the Users or made in respect of any of the content on the Platform. Further, the Platform reserves its right to suspend the account of any User for an indefinite period to be decided at the discretion of the Platform or to terminate the account of any User who is found to have created or shared or submitted any Content or part thereof that is found to be untrue/inaccurate/misleading or offensive/vulgar.
The User shall be solely responsible for making good any financial or legal losses incurred through the creation/sharing/submission of Content or part thereof that is deemed to be untrue/inaccurate/misleading. Users have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the Content on the Platform. Users shall not copy, adapt, and modify any content without the written permission of the Company.
TERM a. These Terms shall continue to form a valid and binding contract between the Parties and shall continue to be in full force and effect until the User continues to access and use the Platforms.
b. The Users may terminate their use of the Platform at any time.
c. The Company may terminate these Terms and close a User’s account at any time without notice and/or suspend or terminate a User’s access to the Platform at any time and for any reason, if any discrepancy or legal issue arises.
d. Such suspension or termination shall not limit our right to take any other action against you that the Company considers appropriate.
e. It is also hereby declared that the Company may discontinue the Services and Platforms without any prior notice.
TERMINATION a. The Company reserves the right, in its sole discretion, to unilaterally terminate the User’s access to the Platform, or any portion thereof, at any time, without notice or cause.
b. The Platform also reserves the universal right to deny access to particular users, to any/all of are on its Platform without any prior notice/explanation in order to protect the interests of the Platform and/or other visitors to the Platform.
c. The Platform reserves the right to limit, deny or create different access to the Platform and its features with respect to different Users, or to change any of the features or introduce new features without prior notice.
d. The User shall continue to be bound by these Terms, and it is expressly agreed to by the Parties that the User shall not have the right to terminate these Terms till the expiry of the same.
COMMUNICATION By using this Platform and providing his/her identity and contact information to the Company through the Platform, the Users hereby agree and consent to receive calls, e-mails, or SMS from the Company and/or any of its representatives at any time.
Clients can report to “firstname.lastname@example.org” if they find any discrepancy with regard to Platform or content-related information and the Company will take necessary action after an investigation. The response with resolution (if any issues found) shall be dependent on the time is taken for investigation.
The User viewing the services listed on the platform is free of cost however any such services availed by the User through the platform shall be subject to payments and the User is bound to make a payment to the company. The Company has third party payment gateways like • Google Pay Business • Instamojo Razorpay The Company will not be liable for any credit or debit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user. To provide a safe and secure shopping experience, the Company regularly monitors transactions for fraudulent activity. In the event of detecting any suspicious activity, the Company reserves the right to cancel all past, pending, and future orders without any liability.
The Company shall disclaim all responsibility and owns no liability to Users for any outcome (incidental, direct, indirect or otherwise) from the use of the Services. The Company, as a merchant, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
REFUND AND CANCELLATION POLICY
The Company disclaims all liabilities and ascertains that the Company under no circumstances shall the Company entertain any request for a Return of any such request placed on www.skillhie.com
‘Exchange’ is the action or process of Exchanging of the services provided by the Company for any such other services provided by the Company. User can request for an Exchange of Course availed by the User on the platform with another course available on the platform after placing a request for the Course but before accessing and availing the course.
An intimation shall be provided by the Company to the User seeking either “Exchange” and the User shall receive a confirmation regarding the replacement.
POINTS TO BE NOTED:
The user can request for an exchange before accessing the course online on the platform of the User.
If the Company disagrees an exchange request due to non-technical issue, User can file a dispute.
We encourage the User to review the course and its subjective nature before making the request to avail such services.
User needs to raise the exchange request within 7 days from availing the course online.
For Refund Request the user may place a request for the same on the platform of the Company, the Representative of the Company shall reach out to the User on the Registered number provided by the User on the Platform.
The Refund request shall be entertained and process if the Company has failed to provide the course availed for by the User within 7 days from generating the Invoice and receiving the payment.
In no other circumstance, the Company shall process a refund request.
The Company be at the sole discretion to refund to the User and all refunds shall be processed after such statutory deductions.
All refunds shall be credited to the source of the payment received by the Company from the User.
In certain situations, the refunds shall reflect in the payment source in 3-5 working days and the company disclaims all liabilities for the same.
USER OBLIGATIONS AND FORMAL UNDERTAKINGS AS TO CONDUCT The Client agrees and acknowledges that they are a restricted user of this Platform and that they: a. Agree to provide genuine credentials during the process of registration on the Platform. You shall not use a fictitious identity to register. The Company is not liable if the User has provided incorrect information.
b. Agree to ensure the Name, Email address, Address, Mobile number and any such other information provided during account registration is valid at all times and shall keep your information accurate and up-to-date. The User can update their details anytime through accessing their profile on the platform.
c. Agree that they are solely responsible for maintaining the confidentiality of your account password. You agree to notify us immediately of any unauthorized use of your account. The company reserves the right to close your account at any time for any or no reason.
d. Understand and acknowledge that the data submitted is manually entered into the database of the Platform. The User also acknowledges the fact that data so entered into the database is for the purpose of easy and ready reference for the User, and to streamline the Services through the Platform.
e. Authorize the Platform to use, store or otherwise process certain personal information and all published Content, Client responses, Client locations, User comments, reviews and ratings for personalization of Services, marketing, and promotional purposes, and for optimization of User-related options and Services.
g. Are bound not to cut, copy, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or obtained from the Platform. Any such use/limited use of the Platform will only be allowed with the prior express written permission of the Company.
h. Agree not to access (or attempt to access) the Platform and/or the materials or Services by any means other than through the interface provided by the Platform. The use of deep-link, the robot, spider or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or its content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform, materials or any content, or to obtain or attempt to obtain any materials, documents, or information through any means not specifically made available through the Platform will lead to suspension or termination of the User’s access to the Platform.
The User acknowledges and agrees that by accessing or using the Platform or any of the Services provided therein, it may be exposed to content that it may consider offensive, indecent, or otherwise objectionable. The Company disclaims any and all liabilities arising in relation to such offensive content on the Platform.
i. Expressly agree and acknowledge that the Content generated by the User and displayed on the Platform is not owned by the Company and that the Company is in no way responsible for the content of the same. The User may, however, report any offensive or objectionable content, which the Company may then remove from the Platform, at its sole discretion.
j. Expressly consents to follow the terms and conditions, and policies of the Vendor affiliated with the Company from whom the Users are utilizing services.
SUSPENSION OF USER ACCESS AND ACTIVITY Notwithstanding other legal remedies that may be available, the Company may in its sole discretion, limit the User’s access and/or activity by immediately removing the User’s access credentials either temporarily or indefinitely, or suspend/terminate the User’s association with the Platform, and/or refuse to usage of the Platform to the User, without being required to provide the User with notice or cause: a. If the User is in breach any of these Terms or the Policy; b. If the User has provided wrong, inaccurate, incomplete or incorrect information; c. If the User’s actions may cause any harm, damage or loss to the other Users or to 11 the Company, at the sole discretion of the Company.
LIMITATION OF LIABILITY a. The Founders/ Promoters/ Partners/ Associated people of the Company/Platform are not responsible for any consequences arising out of the following events: 12 i. If the Platform is inoperative/non-responsive due to any connectivity errors associated with the internet connection such as but not limited to slow connectivity, no connectivity, server failure; ii. If the User has fed incorrect information or data or for any deletion of data; iii. If there is an undue delay or inability to communicate through email; iv. If there is any deficiency or defect in the Services managed by Us; v. If there is a failure in the functioning of any other service provided by the Platform. b. The Platform accepts no liability for any errors or omissions, on behalf of itself, or for any damage caused to the User, the User’s belongings, or to any third party, resulting from the use or misuse of the Platform or any service availed of by the User through the Platform. The service and any Content or material displayed on the service is provided without any guarantees, conditions or warranties as to its accuracy, suitability, completeness or reliability. The Platform will not be liable to you for the unavailability or failure of the Platform. c. Users are to comply with all laws applicable to them or to their activities, and with all Policies, which are hereby incorporated into this Agreement by reference. d. The Platform expressly excludes any liability for any loss or damage that was not reasonably foreseeable by the Platform and which is incurred by you in connection with the Platform, including loss of profits; and any loss or damage incurred by you as a result of your breach of these terms. e. To the fullest extent permitted by law, the Platform shall not be liable to you or any other party for any loss or damage, regardless of the form of action or basis of any claim. You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate your use of the Platform.
INTELLECTUAL PROPERTY RIGHTS Unless expressly agreed to in writing, nothing contained herein shall give the User a right to use any of the Platform’s, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports and other distinctive brand features, save according to the provisions of these Terms. All logos, trademarks, brand names, service marks, domain names, including material, designs, and graphics created by and developed by the Platform and other distinctive brand features of the Platform are the property of the Company or the respective copyright or trademark owner. Furthermore, with respect to the Platform created by 13 the Company, the Company shall be the exclusive owner of all the designs, graphics and the like, related to the Platform. The User may not use any of the intellectual property displayed on the Platform in any manner that is likely to cause confusion among existing or prospective Users of the Platform, or that in any manner disparages or discredits the Company/Platform, to be determined in the sole discretion of the Company.
DISCLAIMER OF WARRANTIES AND LIABILITIES a. The User agrees and undertakes that they are accessing the Platform at their sole risk and are that they are using their best and prudent judgment before availing any service listed on the Platform or accessing/using any information displayed thereon. b. The User agrees that any kind of information, resources, activities, recommendations obtained/availed from Platform, written or oral, will not create any warranty and the Platform disclaims all liabilities resulting from these. c. The Company/Platform does not guarantee that the Services contained in the Platform will be uninterrupted or error-free, or that the Platform or its server will be free of viruses or other harmful components, and the User hereby expressly accepts any and all associated risks involved with the User’s use of the Platform. d. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.
FORCE MAJEURE Neither the Company nor the Platform shall be liable for damages for any delay or failure to perform its obligations hereunder if such delay or failure is due to cause beyond its control or without its fault or negligence, due to Force Majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labour shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.
NOTICES Any and all communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User by emailing to “email@example.com”.
MISCELLANEOUS PROVISIONS a. Entire Agreement: These Terms, read with the Policy, form the complete and final contract between the User and the Company with respect to the subject matter hereof and supersedes all other communications, representations and agreements (whether oral, written or otherwise) relating thereto. b. Waiver: The failure of either Party at any time to require performance of any provision of these Terms shall in no manner affect such Party’s right at a later time to enforce the same. No waiver by either party of any breach of these Terms, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms. c. Severability: If any provision/clause of these Terms is held to be invalid, illegal or unenforceable by any court or authority of competent jurisdiction, the validity, legality and enforceability of the remaining provisions/clauses of these Terms shall in no way be affected or impaired thereby, and each such provision/clause of these Terms shall 15 be valid and enforceable to the fullest extent permitted by law. In such case, these Terms shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein. d. Contact Us: If you have any questions about this Policy, the practices of the Platform, or your experience with the Service provided by the Platform, you can contact us at “firstname.lastname@example.org”.
Welcome to “skillhie.com”! We, Quesite Services (OPC) Pvt Ltd., Registered under the provisions of the Companies Act 2013, having its registered office at “113 SP Saheb Nagar Kalan, Vanastalipuram, Hyderabad – 500060, Telangana, India,” represented by its Directors, hereinafter referred to as the “Company” (where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns).
OUR USE OF YOUR INFORMATION The information provided by you shall be used to provide and improve the service for you and all users. a. For maintaining an internal record. b. For enhancing the Services provided. For more details about the nature of such communications, please refer to our Terms of Service. c. Further, your personal data and Sensitive Personal data may be collected and stored by Us for internal records. d. We use Your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information and make further services available to you. e. We will not sell, license, or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law. f. Information collected via Our server logs includes users’ IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization, and targeting tools to understand how users engage with our Platform so that we can improve it and cater to personalized content/ads according to their preferences.
HOW INFORMATION IS COLLECTED Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Company to elucidate the purpose of collection of said personal information, pending the fulfillment of which you shall not be mandated to disclose any information whatsoever.
We will collect and use your personal information solely with the objective of fulfilling those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
COOKIES We use data collection devices such as “cookies” on certain pages of our Websites. “Cookies” are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a “cookie”. Cookies can also help us provide information that is targeted to your interests. Cookies may be used to identify logged in or registered users. Our Website uses session cookies to ensure that you have a good experience.
These cookies contain a unique number, your ‘session ID’, which allows our server to recognize your computer and ‘remember’ what you’ve done on the site. The benefits of this are:
a. You only need to log in once if you’re navigating secure areas of the site b. Our server can distinguish between your computer and other users, so you can see the information that you have requested. c. You can choose to accept or decline cookies by modifying your browser settings if you prefer. d. This may prevent you from taking full advantage of the Website. We also use various third-party cookies for usage, behavioral, analytics, and preferences data. The following are the different types of cookies used on the Website: a. Authentication cookies: To identify the user and share the content that he or she requested. b. Functionality cookies: For the customized user experience and resuming past course progress. c. Tracking, optimization, and targeting cookies: To capture usage metric on the device, operating system, browser, etc. To capture behavioral metrics for better content delivery. To cater and suggest the most suited products and services.
YOUR RIGHTS Unless subject to an exemption, you have the following rights with respect to your personal data: a. The right to request a copy of your personal data which we hold about you; b. The right to request for any correction to any personal data if it is found to be inaccurate or out of date; c. The right to withdraw Your consent to the processing at any time; d. The right to object to the processing of personal data; e. The right to lodge a complaint with a supervisory authority. f. The right to obtain information as to whether personal data are transferred to a third country or to an international organization. Where you hold an account with any of our services, you are entitled to a copy of all personal data which we hold in relation to you. You are also entitled to request that we restrict how we use your data in your account when you log in.
CONFIDENTIALITY You further acknowledge that the Platform may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point in time.
OUR DISCLOSURE OF YOUR INFORMATION We may host surveys for survey creators for our platform who are the owners and users of your survey responses. We do not own or sell your responses. Anything you expressly disclose in your responses will be disclosed to survey creators. Please contact the survey creator directly to better understand how they might share your survey responses. Information collected will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made thereunder or any other law for the time being in force.
ACCESSING, REVIEWING, AND CHANGING YOUR PROFILE Following registration, you can review and change the information you submitted at the stage of registration, except Email ID and mobile number. An option for facilitating such change shall be present on the Platform and such change shall be facilitated by the User. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems, and enforce our terms and conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you believe that any information, we are holding on you is incorrect or incomplete, or to remove your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.
CONTROL OF YOUR PASSWORD You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access to your account and information by choosing your password carefully and keeping your password and computer secure by signing out after using our services. You agree not to use the account, username, email address, or password of another Member at any time or to disclose your password to any third party. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or access to your password even after changing it.
SECURITY We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Company. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed. However, as effective as encryption technology is, no security system is impenetrable. Our Company cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the Company over the Internet.
AUTOMATED DECISION MAKING As a responsible company, we do not use automatic decision-making or profiling.
CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS To withdraw your consent, or to request the download or delete your data with us for any or all our products & services at any time, please email to email@example.com.
Information provided on the website may not be 100% accurate and may be provided for promotional purposes of the business